Discover best practices, actionable insights, templates and lessons on sales playbook automation, learning and driving productivity.
Sales Enablement requires not only investing in the technology, but also in the content, processes and teams to ensure it is a success. Given the investment is not only on the platform but also on the organization to make it successful it important to get a sense of Return on the Investment. While a lot of organizations “know” that Sales Enablement is useful, they often struggle to measure “how much”.
Sales enablement for remote selling needs a new playbook, as experience has shown that not every practice common in live meetings were transferable to virtual settings. The shift in enabling sales representatives for remote selling has to be fast, yet strategic.
Sales is a people-intensive process, and there is no single playbook for a successful sales conversation. What works for one representative will not work for another, depending on their personalities. For the sales enablement team, the ability to learn from every sales interaction is critical.
Sales representatives encounter a lot of jargon during their training. That helps them understand, memorise and retrieve concepts - which is a good thing. The problem starts when jargon spills over into real world sales conversations.
Only 32% of customers will trust a sales representative, on the other 88% will listen to a trusted advisor. So how does one convert the former into the latter? The answer lies in sales enablement done right.
Sales acceleration is that part of sales enablement that helps new hires speed up their time to sales revenue. It is mostly a function of training representatives to use content, analytics, and resources strategically.
Different industry sectors follow different sales strategies - and hence there is no one-size-fits-all sales enablement strategy either. One of the most critical differences to note for creating a sales strategy is the location of the sales reps - inside sales or field sales.
There are subtle differences between B2B and B2C sales approaches. Knowing these nuances is critical to designing, training, and creating collateral that is useful to the sales person on the field.
With access to HCPs becoming a daunting task for the medical reps, organizations are finding newer ways to prepare reps to become more effective. Here are 7 modern ways of equipping the reps with the right enablement and learning tools to become trusted advisors to the HCPs.
As organizations are looking towards sales enablement to drive higher sales, the goal now is to transform sellers into subject matter experts and trusted advisors. This article highlights the sales enablement best practices for it to really deliver on its potential, beyond just drafting strategy that looks good on paper.
Post-pandemic, the sales departments of major corporations are coping with an enforced shift to a hybrid model of sales. In general, most organizations have been caught unprepared by the scale and speed of the migration. These organizations are now looking seriously at sales enablement platforms to smoothen this transition for both managers and field staff.
Tacit knowledge is knowledge that is not formally codified through documentation. In large organizations with distributed sales forces, it can in fact, form the bulk of the knowledge held by its customer-facing employees.
Customers no longer like to be treated as a group of people with similar interests, they prefer to be treated as individuals with very specific likes and dislikes.
For many industries like pharmaceuticals, financial products and technology products; the products are created by scientists, engineers or subject matter experts who are veterans in developing them. But how often do we see these experts out in the field, selling it?
Most Sales Enablement platforms ensure the latest and relevant content availability. However, creating personalized content for the customers is equally important to ensure the best ROI on the content created.
Customers sometimes ask complex questions about the product. If your field sales reps frequently need to say “I will get back to you on this”, this article might help you.
If you were a manager or a sales trainer and tried to teach the technical aspects of the insurance policy or laptops, the rep is unlikely to retain the information without getting confused. If you have tried, you might have received a response to the tune of “I know everything”.
Covid has brought massive changes in both – the ways in which sales reps operate and their training. Now, there has been a paradigm shift. Following the same plan month on month does not work anymore. Reps are now required to ‘think more’ and not ‘just execute’.
CRM and Sales Enablement are complementary to one another, not substitutes. CRM softwares are powerful tools which help the sales teams organize data in the sales process. Sales Enablement makes the reps more effective by helping them close deals faster.
There are certain traits that every sales rep should have, so that customers and prospects see them as experts at every interaction. This article explores how this principle can help your sales rep go from rookie to pro.
Pharma is among the toughest sectors to be a salesperson in. The customer base is diverse – from individual doctors to nursing homes to large hospital chains with dedicated procurement departments.